Deliveries
Orders are despatched from our warehouse not later than two days after receipt of your order. If you have not received your order 5 days after ordering, please contact customer support mail@Urtemedicin.com.

Payments
Untill payment by credit card has been implemented, payment of the order amount should be made in advance to our Bank. Account information will be following the order confirmation

Prices
Our prices are all-inclusive, and the price shown at check-out is your final price. No further fees etc. will be added after this point.

Price changes
Urtemedicin UK Ltd. reserves the right to change prices without notice due to fluctuations in exchange rates, raw material prices, duties or taxes. Already confirmed orders, however, will always be delivered at the confirmed price.

Cancellation / changes
If you change your mind regarding your order, or you would like to make corrections, you are always welcome to contact us at mail@Urtemedicin.com. If the goods have not been despatched, we will always accept corrections, amendments or cancellation. However, if the goods have been sent, we regard the order as final.

Returns
Nutritional supplements are by nature not returnable. We always destroy returned goods no matter the reason for the return.
If the goods received have been damaged during transportation, or if there are errors or defects among the goods, please contact customer support (mail@Urtemedicin.com). We will then come with sugestions for how to correct the situation.

Privacy
On our website you have the option to register as a recurring customer. This eases re-ordering, makes it possible for you to see previous orders, and not least to follow status on currently undelivered orders. We therefore recommend that you use this option, but you have also the option to go straight to check-out without a registration. No matter what, you can be confident that all data given to us wiil be kept absolute confidential. We never exchange information regarding our customers with third parties, and your e-mail address will also only be used for communication between you and Urtemedicin UK Ltd.